Create More Time to Hire the Right Candidates
(By Dan Simmons)
It’s no secret that we live in a candidate-driven market these
days. Superstar candidates are at a premium, and those companies
that can find a way to uncover them and hire them will be the ones
that thrive during the coming labor shortage. Although you
can’t create more candidates, there is one thing you can create—time.
Time that you can use to assess whether or not a candidate is the
right person, and time to hire candidates more quickly.
One way to do
that is to streamline your interview process. Wasting
time during the interview stage of your candidate search is the easiest
way to miss out on a great hire, somebody who might bring incredible
value to your company. There are six key techniques for accomplishing
this, which I’ve listed below:
- Re-evaluate the job description after someone leaves. The
person who left that role brought their own talents with them,
and most likely that role “evolved” into something
different than what it was previously. Make sure that the
description is accurate and reflects the current needs of the company
in every way—not the company’s needs prior to the previous
employee.
- Circulate copies of the job description so that everybody
is on the same page. If there are issues with
the job description, get those worked out before beginning
the search. Miscommunication is the surest way to
derail any process.
- Conduct
phone interviews to eliminate candidates. You
don’t want to waste your department’s time in face-to-face
interviews with candidates you could have eliminated via phone
interviews. In order to move the process along more quickly,
schedule phone interviews during early morning, lunchtime, or early
evening so that work schedules do not have to be rearranged.
- Combine
steps of the interview process. Instruct
candidates to fill out an online application prior to the interview,
or e-mail the application so the candidates can fill it out and
bring it with them to the interview. If testing is needed,
have the candidates come in a few minutes early instead of asking
them to come back at a later date.
- Show everyone involved the advantage of keeping the process
moving. Candidates now have multiple offers, and
if your interview process bogs down, you will lose top talent. Instead
of saying that you want to hire somebody “ASAP,” decide
on a firm date you need someone employed and work backwards. Make
sure to deal in specifics, not generalities.
- Become
more “results-oriented” or “ability-oriented” in
your job description. Utilize this approach instead
of asking for X-amount of years of experience. These
days, what a candidate did during their years
of experience is more telling than how many years they’ve
have.
There are two
more related aspects of the overall process that you should keep
in mind. First,
be sure that everyone in your organization is actively selling
the company. They should know how to differentiate your company,
stress its benefits, ensure its street reputation is a good one,
and be able to recite their 30-second “story” of what
they like about the company and why they stay.
Second,
arrange exit interviews with those employees who are leaving the
company. These interviews should be conducted
by an unbiased third party. By knowing why candidates are
leaving, you can correct any potential problems that may exist within
the organization and be able to position the company in its best
light.
Everybody knows
the saying, “He who hesitates is lost.” Well,
he (or she) who hesitates in this market can lose excellent candidates. There’s
another saying in our industry: “Things that drag get dirty.” Sometimes
it’s easier to get the process rolling, but more difficult
to bring that process to a close. Don’t hesitate to streamline
your interview process with the steps outlined above. You’ll
position yourself to hire more of the talent you need to take your
company to the next level.
If you have any
questions about this topic, feel free to contact me at dan@consearch.com
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