The basic employment offer has three components: start
date, title, and compensation.
The complete
employment offer has at least 20 options, and if the candidate is
relocating or is an executive, there are another 10. In this article, we’re going
to list and briefly describe these options and discuss why
presenting the entire
opportunity is important in a competitive talent market. Your company may not have
all of these components for every offer. Keep in mind I’m not
suggesting that you change or upgrade any piece of your program, but
instead simply provide your potential hire with the greatest number
of reasons to accept the offer that you’re presenting.
The importance of providing your complete
offer
Ben Franklin, well-known inventor, publisher, and
statesman, had a system for making decisions. He would draw a line down
the center of a page, listing the pros in one column and the cons in
the other. Most of us
know this as a “T Chart.”
250 years later, many people still use this approach. We have found that
candidates weigh all of the items listed below when making a
decision, whether they actually talk about them during the interview
process or not. Because
they are thinking about these, you want them to know what your
company has to offer when comparing. Unknown items almost always
favor the status quo.
The list
Because different things are important to people, this
list is in alphabetical order in each section. Section One is for a
standard hire. Section
Two is for an executive hire or a hire that involves relocation,
regardless of whether you’re paying for relocation expenses. There may be other items to
add to your list—feel free to add them. The following will get you
off to a good start.
Section One—the basics
Advancement/Personal Development
Opportunities
Consider the prospective hire’s current
situation. How is this
career move a step up for them, what will they learn, who can they
become by assuming these responsibilities, and what is the career
path from this role? No
one likes to take a new job, but everyone wants to advance in their
career. Make this offer
all about them. Talk about how their skill
set or supervisory experience will be enhanced or how success in
this role will lead to a promotion or greater opportunity. Remember, the offer is all
about “what’s in it for them.”
Autonomy/Flexibility
Most people like to be masters of their own
destiny. If there’s
more autonomy in this role than their current role or if the
culture/manager is very open to new ideas, the candidate will see it
as a benefit—discuss it.
If there’s flexibility in the workweek or the opportunity to
work from home, mention this.
Challenging Work
If new technology is being used, you are adding to the
individual’s skill set.
This has a value and should be considered as part of the
offer. If this is the
first time the person will be leading a team, this is another
perk. If there are
exciting projects, you should discuss this again at the time of the
offer.
Commute
If the position is located closer to the person’s home
than their current job, mention it. If it isn’t, consider
discussing flexible start times, any work-from-home options, or
carpooling opportunities.
Compensation
Start with base compensation, then incentive
compensation (if there is any), the performance bonus or
commissions/incentives, and finally the 401K/pension.
Corporate Culture
People work best when they’re in an environment that
suits their personality.
Your corporate culture has a value. People want to belong, and
they will come to work at your company simply because your culture
fits them and their current employer’s does not. Take this opportunity to
sell, using words that describe your culture. Consider terms such as
entrepreneurial, flexible, family-oriented, creative, caring,
fast-paced, casual, fun, professional, team-oriented, success
driven, goal-oriented, etc.
Corporate Financial
Stability
If your company has a great balance sheet, 100 years
of profitable existence, or 15 years of profit growth, you should
discuss it. Everyone
wants to work for a financially solid company. The candidate might suspect
his current employer is headed toward tough financial times. Knowing that they’re going
to a solid employer will be a big plus. Play up your company’s
success.
Health/Insurance Benefits
Discuss your benefits package and the related
costs. Include health
insurance, disability insurance, and dental/optical
packages.
Long-Term Earning Potential
Discuss bonus payouts and a pension plan or
profit-sharing plan, if you have it. If there are stock options
or discounted stock purchase plans, discuss wealth-building
options. In addition,
talk about the average raise/bonus paid out over the last few
years. If there’s a
career path for this person, discuss it and the earnings potential
of following this path.
Management
If the direct manager is a mentor or a great leader,
this job is a better opportunity. Working for someone who has
a track record of promoting people is a distinct benefit. Make it very clear who this
person will report to, both directly and indirectly.
Other Benefits
Find out what is important to your potential
hire. Do they plan to
continue their education?
If your company offers paid tuition or tuition reimbursement,
make sure to mention it.
Has your potential hire mentioned children? If your company has an
on-site daycare facility, or has made arrangements with such
facilities, this is a huge benefit. Listen closely to what
they’re telling you during the interviews, and if your company has
corresponding accommodations, you may be ahead of your
competitors.
Overnight Travel
It’s possible that the travel associated with this job
is less than their current situation. If so, sell the idea of more
nights at home with their family. If it’s more, then discuss
how well you treat your people when they’re on the road, such as
traveling business or first class and any flexibility you have with
working from home.
Perks
Company car, better mileage plan, free daycare, dry
cleaning service, ongoing training, education, and membership to
professional associations and attendance at their meetings—these are
all perks. Think about
the unique things your company offers and discuss them during the
offer stage.
Physical Environment
If you have a beautiful campus setting, remind them of
it. If their office
comes with a view, or if they will have a private office, mention
this. Consider the
amenities at your facility that another might not have, such as an
on-site cafeteria, workout facilities, etc. All of these things will be
considered when the candidate is making a decision. Remind them of
the amenities your company provides.
Prestige
Most people don’t leave a top-tier company to work at
a third-tier, even if it is for more money and a better job. Many people want to work at
the most prestigious company in their field or in the most
prestigious sector of their industry. If your company is a leader
in any way or is more prestigious than their current employer, play
this card.
Retirement Savings
The older sector of the workforce is thinking about
retirement savings every day, and the younger sector has learned
from their parents that you need to plan for retirement early. Discuss the options that
your company provides.
Team
Top performers want to work with other top
performers. If you have
a standout team or if you have a few key players, talk about how
this recruit will interact with, learn from, and contribute with
these people. If you
have a charismatic leader, bring them into the interview process and
then remind the recruit that they will get to play on this leader’s
team. It worked for Lee
Iacocca and Jack Welch, and it still works for Donald Trump. It will work for
you.
Technology
Mobile phones, laptops, PDA’s, and service plans are
all valuable parts of the offer.
Title
This is like the prestige factor described above. Use an improved title as a
bargaining chip. It
works! If you have to,
create a new title. I know one company that changed the “Director of
Human Resources” title to “Chief People Officer.” Wow! Sounds great, doesn’t
it? Try this when you
can.
Training
Discuss what they will learn. Include new technology or
any formalized training programs in which they will participate,
both internal and external.
Today’s employees want a great skill set. If your opportunity will add
a skill or improve one of their existing skills, it makes them more
valuable in the workplace and increases their ability to earn more
money.
Vacation/Personal Holidays
Spell out your vacation policies and practices, as
well as any paid time off plans. Include holidays, which
depending on your industry, can add considerable time.
Work Week
Here is where you discuss reality. Compare travel, nights away
from home, late evenings with one job vs. the other. Also consider commute
time. Remember to
calculate traveling days if extensive overnight travel is
involved.
Section Two—the executive list
Company Car
It’s not only the company car, it’s which car. There’s a great deal of
difference between a Ford Taurus that you have to maintain and a
fully expensed Lexus.
Consider what they have and what you’re offering.
Contractual Agreements
If there are non-competitive and confidentiality
agreements or intellectual property contracts to be considered or an
agreement to reimburse moving expenses if the hire leaves before a
certain period of time is up, discuss it during the offer
stage. These items
should not be left until the compensation has been agreed upon, as
it appears less than honorable. Discuss all restrictive
covenants during the offer.
Executive Benefits
If there are separate insurance plans or other perks
for your leadership, detail it here.
Executive Bonus
Performance-based incentives for top executives can
make a huge difference in their income. Make certain that the
potential is discussed, as well as a payouts history and the results
that must be achieved in order for the bonuses to be
paid.
Stock Options
Vast wealth has been accumulated through stock options
over the past few decades.
Make certain that you’ve discussed how these work. It might be wise to have the
CFO make a call to go over this important detail.
The relocation list
House-Hunting Trip
Between offer acceptance and start date, have the new
hire visit the area with a realtor, preferably one who is a
relocation specialist.
If possible, include the spouse and the family. The company should offer to
pay for this trip.
Remember to consider travel, hotel, and meal expenses. A fruit basket or other
token sent to their hotel room goes a long way toward building good
will.
Incidental Allowance
It costs to move, and often the trailing spouse is the
one thinking about this.
There are costs related to signing up with utility companies
to buying food for the freezer to buying new curtains (because the
curtains never match
up). An incidental
allowance can handle all of these issues.
Moving Household Goods
Household goods moving plans range from reimbursement
of a U-Haul van to the four plans that moving companies offer (move,
pack-move, pack-move-unpack, pack-move-store-unpack). Make certain your offer is
understood and that you have made it as attractive as you
can.
Moving Unusual Items
You will find many items are covered by this topic,
from horses and stock cars to boats and grand pianos. Remember to ask and make
certain you are willing to make this investment. The best surprise is no
surprise.
Temporary Housing
It will take weeks to find a home and move goods. This could easily be months
if real estate is involved.
Short-term temp housing can be accomplished through a local
hotel. The length of
temporary housing varies from one company to another, and it might
include a meal stipend.
If you’re providing a month or more in temporary housing,
consider executive apartments, if available, or simply provide a
fixed allocation that will cover housing expenses for this
period.
Final thoughts
As comprehensive as we have tried to be in this
article, there will be things that we missed. Look at what your company
really has to offer its employees. Maybe it’s a sabbatical
every five years or free on-site massage services. Whatever it is, it has
value. Discuss all of
the value that your company provides with a potential hire. It will make your
company—and the offer of employment—look as attractive as
possible.
(As
always, we value your input regarding the content for our
newsletter. If you have
any ideas or suggestions for future topics, be sure to contact us at
dan@consearch.com We look
forward to hearing from you.)