Know
Your Company’s 30-Second Story
(By Dan Simmons)
As the job climate continues to change, quality candidates
are becoming more and more difficult to find. According to
the Department of Labor’s Bureau of Labor Statistics, the national
unemployment rate for high school graduates currently stands at 4.6
percent, but for people who have four-year degrees, the rate is significantly
lower, 2.2 percent. These days, applicants have many more opportunities
from which to choose, and that’s why companies just like you
must actively recruit candidates and show them that you are the employer
of choice. More importantly, you need to be able to communicate
this throughout the entire interview process.
How you tell it
In order to accomplish this, everybody involved in your company’s
interview process must able to sell the company through the use of
a 30-second story, one which differentiates the company, stresses
its benefits, and ensures that its street reputation is a good one. In
addition, everybody’s story should be exactly the same, with
why they stay at the company being the possible exception. (Hopefully,
your company provides many reasons why employees stay, and each employee
may have a different one.) The message being conveyed needs
to be consistent, and any and all employees that are involved in
the process should know what it is and be able to articulate it.
And if you happen to be utilizing the services of
a recruiter in order to fill the position, they need
to know what the 30-second story is, as well. This is extremely
important, because what you’re actually doing is making a sales
presentation to the candidate. In effect, you’re
selling not only the opportunity, but the company to them. You’re
selling the notion that your company is the very best option they
could choose and that the opportunity you have for them is the best
one available.
Delivering a clear, concise, and consistent message
will allow you to effectively sell both your company and the opportunity. The
key to delivering that message is communication. You
must make sure that every single person participating in the process
has all of the information they need, and that information includes
the details of the job description, in addition to the 30-second
story. Everybody has to be on the same page. There can’t
be any lapses; those will compromise the interview process, potentially
to the point where top-notch candidates will choose other opportunities.
How you sell it
Making sure everybody is on the same page and delivering a consistent
message is the first step. The second step is ensuring that
you’re selling in the correct fashion. Below are some
key points to keep in mind throughout the process.
- You’re not just selling to the candidate. You
may be talking with just the candidate, but you’re also selling
yourself to their spouse, to their friends, and to their family. There
are a lot people you have to convince during this process.
- Sell your opportunity as a piece of a larger opportunity. When
you’re selling, make sure to let the candidate know how much
potential the position has for growth. Don’t ask them
where they’d like to be in a few years, but show
them where they could be and what options will be available.
- Assume your competition is always on the ball. As
mentioned previously, star candidates have multiple options these
days, and more than likely, one of them is being offered by a competitor. If
you truly want to attract the high-level achievers, you must be
willing to do and offer everything your competition is willing
to do and offer—and then some.
- Using a recruiter doesn’t relieve you of the responsibility
of promoting your company. This is perhaps the
most important point. Selling and promoting your
company should be not only part of the interview process, but
also part of the company’s culture.
In the final analysis, selling your company and its
opportunities in a strategic and consistent fashion will dramatically
increase your chances of landing star candidates, regardless of where
they come from. Take the time to review your interview process
and to make sure that everybody involved in that process knows how
to sell and knows what to sell. It could mean the difference
between attracting top talent and letting the big ones get away.
If you have any questions about this topic, feel
free to contact me at dan@consearch.com
(In next month’s issue, we’ll discuss
another way to ensure you don’t let top talent get away. The
interview process is a lot like dating—yes, dating—and
drawing upon that similarity can help you to convince candidates
that your company is without a doubt the right fit for them. In
other words, when you “Wow!” them with an offer, you
want them to say, “Yes!”)
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